Additional Info & Frequently Asked Questions
Frequently Asked Questions
Browse our most frequently asked questions list below to learn everything you need to know!
How long do I get the unit?
Rentals are for the entire day, typically a 8-10 hour period. We typically drop off before 10am and pick up after 8pm.
Do you deliver and set up?
Yes we do. Prices for inflatables include delivery to local addresses. Please fill out a quote if you’re not local for the delivery fees.
Do I need to place a deposit to make a reservation?
Yes, we require a $50 deposit to secure your rental.
What is your cancellation policy?
You must cancel 2 days (48 hours) prior to your rental date to avoid any cancellation fees.
What is your cancellation policy if it rains?
If the forecast is predicting over a 50% chance of rain, we will call the day prior to make arrangements. If the chance of rain is under 50%, then we will deliver unless contacted by the client.
Is a generator included with an inflatable rental?
No. Generators are rented separately. A blower is included to inflate the unit. If you do not have electrical power within 100ft of the setup location, then you will need a generator.
Are you licensed and insured?
Yes! We have full liability insurance and have all of our units are inspected and tagged by the state each year.
The day prior to your reservation, we will send a text with an estimated delivery time. The delivery time will typically be before 10am (pick up is after 8pm).
When we arrive we will confirm unit placement as well as power/water source.
Outlets MUST be three prong outlets and be within 100ft of the unit. We CANNOT use adapters for 2 prong outlets. If you do not have appropriate outlets and/or you’re not within 100ft of power, we offer a generator for an additional fee. If you have a generator, you are welcome to use that as well.
If the unit is a water slide unit, we will ask where we can hook up the hose (must be within 100ft of water).
Separate circuits may be required for multiple blowers/units.
For backyards with fences, 4ft gate access is required for most units.
After getting the above information, we’ll blow up the unit and make sure it’s anchored down using stakes in grass and sandbags on hard surfaces. We then check to make sure the unit is clean.
After the set up, we will ensure the customer is happy with the location and cleanliness of the unit.
We will also give the customer basic “training” for the unit and have the customer sign a “sign off sheet” that confirms the customer knows how to use the unit and is responsible for the unit.
We take card, cash, or check. We do NOT accept Paypal or Venmo.
If the customer refuses to pay, we will not leave the inflatable. Units cannot be left without receiving full payment.
Pick-up is typically after 8pm April-August. In September-March, pick-up is typically after 7pm.
We will give an estimate of pick-up arrival time (if you need special hours, let us know and we will do our best to accommodate).
Everything! Our units are a perfect addition to any party, event, or celebration. Our units fit in great at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (50ft long) if inflatable is further please have a water hose present.